Are You Sending Customers to Your Landing Page or to Your Home Page?

photo by derektabq

So you've got your email marketing campaign running. If you're really working hard to drive traffic then you may also have a PPC marketing campaign running as well. This is great! You've just laid down the tracks for an email blast of traffic to arrive at your website.

But where do those tracks lead? What will they find when the get there?

It seems simple. You're sending them to your website of course. The majority of email marketing campaigns are sending their clicks to "MyBussines.com", which seems like a good idea but may not actually be the best place to send them. You've spent all this time segmenting your email list, but then you don't segment your traffic! Why not?

You could be segmenting your traffic to different landing pages. If you're like most businesses, you offer more than one product or service. When your client clicks on a specific offer on your email campaign, they're saying "Yes, I want to learn more about this product or buy it right now".

Now what do you do then? Are you responding with "Let me take you to the front door of my store" or are you saying "Let me take you right to the aisle in my store where you will find exactly what you're looking for". BIG DIFFERENCE!

Can you guess which clickthrough is has a better chance of turning into a sale? That's right, the customer who was taken directly to what he was looking for is more likely to buy. It seems simple, and it is, yet so many marketers get this wrong.

When you send them to the home page of your site, you're probably giving them a whole bunch of options to choose from, a series of doors they have to walk through to get what they're looking for. If you want to make the sale, you have to make it as EASY as possible for your visitor to take the intended action.

Maybe the action isn't to buy, maybe you just want an email signup, maybe your want their contact info so you can do a follow up call. Whatever it is you want them to do, send them right to it! Remove all barriers to the desired action. Don't just count on the fact that they'll find it themselves. Don't make them search for it. Don't think that if you just drop them off on the main page, maybe they'll buy something else too. If you lead them to what they want and fulfill they need they want right now, they WILL come back on their own and buy more, or you'll get a chance to do a follow up later. For right now, GIVE THEM WHAT THEY WANT!

-----

For more information on email marketing or landing page design, please contact Orange Email Marketing for a free consultation.

Cross Promote With Your Email Newsletter

photo by Patrick Boury

An email newsletter is a great way to cross promote the other products and services your company offers.

Your email newsletter is for the soft sell; to establish and build your customer relationships, to showcase your authority in the marketplace. Your email list of newsletter subscribers are all people who have signed up to learn more about your company and to receive news. All you have to do is give them what they want.

The newsletter is the perfect place to introduce a new product or service to you readers. It doesn't even have to be a new product; you can write about an old product simply by speaking about a new feature, a redesign, a case study, a client success story and countless other ways. This helps you cross promote an older product to a newer customer without having it come off like you're trying hard to make the sale.

Writing up a client success story is a great way to cross promote your services to other clients. It acts as not only a testimonial but also demonstrates how others could also make money or improve ROI by using your service. That's what everybody wants to know anyway, "How will it benefit me?". Just demonstrate how it has benefited others.

Your satisfied customers won't mind giving you permission to write about them if you can offer them a benefit in the deal. If they're really happy customers, sometimes they'll just appreciate helping you out by being a case study. If it takes a little extra, usually the free publicity from knowing their business name will be blasted out to the thousands of monthly readers of your newsletter is incentive enough. Perhaps you could offer a discount on their next order to sweeten the deal. It shouldn't be hard to find a solution that can benefit both your customer and your business at the same time.

To learn how you can use OrangeFire Email Marketing Software to manage your email newsletter campaigns, please contact Orange Email Marketing.

Use Email Newsletters for the "Soft Sell"

photo by Paulo Brabo























A Newsletter is Not for the Hard Sell

If you are looking at your email newsletter as another chance to sell, then you should "dial down the sales pitch" because people have different expectations from newsletters. Your typical email marketing campaign is an appropriate place for your promotions, offers and trying to make a sale.

With the newsletter though, you should be approaching differently, and if you do, you'll see better results AND make the sale. It's a NEWS-letter, not a sales letter.

This should be a place for the "soft cell". Consider it like meeting a person at a cocktail party and they ask you about what you do. They seem interested so you tell them about your business. You have a friendly exchange, tell him a funny or interesting story and you give them your business card before parting.

There will be a chance to do a follow up another time, for now you just want to make a good impression and leave your potential future customer thinking "He was a nice guy. He seemed to really know what he was talking about. I should give him a call and see what he can do for my business."

You don't want to abuse your email list with too many offers, and you don't want to abuse your newsletter subscriber with the hard sell. The newsletter is a way to communicate messages and information without being "overly promotional". You don't need to. By showing them your knowledge, giving them useful free information and maybe even being a little fun and irreverent, you ARE promoting your business.

To learn how you can use OrangeFire Email Marketing Software to manage your email newsletter campaigns, please contact Orange Email Marketing.

Make Money During Recession with Email Marketing

photo by Noah Coffey

How about a big pile of money? YES! I don't want to sound greedy or materialistic (I'm not) but money is a good thing. It provides security to you and your family. And right now a lot of people are feeling really insecure and bad about it.

That's understandable. But as I wrote about yesterday, let's stop being negative and make money instead.

To make money you need to stop being scared and instead take ACTION. You need to set a goal, make a plan and then take action to make it happen.

You are interested in email marketing. That's why you're here. That's great, because there is money to be made in email marketing. I work with clients who are making money through their email marketing campaigns every day, right now, in the middle of a recession.

Companies are spending even more money on email marketing during the recession. Email marketing is targeted, it's affordable, it's trackable and it shows a measurable return on investment, which is why companies are increasing email marketing budgets.

There's money to be made out there. I have a client who works in the travel industry selling discount park sleep fly packages, which are travel specials that give you long term airport parking, a hotel room for the night and a shuttle bus to the airport for less than the price of just parking your car at the airport alone.

Instead of rushing to the airport in the morning, you simply spend the night in a hotel right next to the airport, park your car in the hotel's secure long term parking lot and then take the free shuttle bus to the airport. No stress, no rush and you save money. Can't beat that. He serves major US airports with Chicago O'Hare park and fly, Boston Logan park and fly, Newark park and fly and many more. He's even adding new destinations because of demand and just signed up Laguardia park and fly hotels up for his service.

The point is, he's making MONEY. Actually, he's making MORE money. In January 2009 he set RECORD sales for his business! That's the travel business; you know, one of those "discretionary" expenses that people supposedly cut back on during tough times.

But that's not the case, at least not for him. He's not hunkering down afraid or scaling back plans. He's expanding his business. He's spending more money on search engine marketing, not less. Just like the businesses that thrived during the great depression, instead of scaling back on marketing like his competition, he's taking advantage of their budget cuts to put his business in front of more people. He actually has less competition than he did six months ago!

And he's making record profits in the middle of a recession! Take that, naysayers!

While your competition goes into panic mode, you could be expanding your market. People are still buying products and services. The STRONG businesses with great products, great service and well thought out business plans are going to survive just fine.

Use email marketing to boost your website traffic. Build relationships with existing customers. Build trust with new customers. Make more money even during a recession!

For a free email marketing consultation and full service email marketing - Contact Orange Email Marketing.

Offer Email Marketing Options for Better Targeting

photo by David Johnson

Are you offering prospects on your email marketing list options on what they would like to receive?

As email marketing has evolved, so have the expectations of the email recipients. In the beginning there was always a "one size fits all" mentality to email marketing. You offer a signup form on your site, people sign up. They receive emails regarding products and maybe a newsletter.

But nowadays your business will receive better results by creating multiple opt in email lists. This allows you to better segment your lists into different groups and where they may be in the buying process. You have one list for existing customers. One list for potential customers. You have a list for your email newsletter and a different list for specific products.

By segmenting your list into several lists, you can provide better, more relevant information to the recipients. Your company may offer several services or products but they might only be interested in one. Another person may want your monthly newsletter but not be interested in the weekly special offers.

That's fine. Give them what they want. Let them have control over how many emails they will receive each month. Keep them happy instead of sending them info they're not interested in and risking them deciding to unsubscribe from your list. You can always offer them the option to signup for another list later on.

-

Visit Orange Email Marketing for more information on email marketing campaigns, to view our email marketing software prices, email software demo or signup today.

Checklist of Email Marketing Data

photo by Ed Siasoco

Time for another checklist to improve the results of your email marketing campaigns. So far we did a simple email quality control checklist and a email relevancy checklist.

Now lets look at the email marketing data that you have already. You have your email marketing list. You likely already have data collected from marketing campaigns utilizing this list.

What can you ask yourself about this data to better leverage it for future campaigns?

• Which campaigns have performed best?
• Why did it perform best? Was it your list? Was it your offer? Was it your subject line?
• How can you use this information to test results for future improvement?
• Could you better segment your list by gender, zip code, age, repeat and new customers or other factors?
• How could you follow up to your list based on the actions different recipients took? Could the next message be changed for those who clicked, those who purchased and those who didn't?
• How will you measure the success of your next campaign?
• What is your plan of action after your current campaign?

The questions you ask yourself about the data and results you receive after each marketing campaign will help determine the success of your future campaigns. When your results aren't what you hope for, some people just want to move on to another offer or a different list.

Don't keep doing the same thing every time, always study your results and look to see what you can do better.

----

For information on full service email marketing, please contact Orange Email Marketing for a free consultation.

A Simple Email Marketing Checklist

photo by diskychick

So your email marketing campaign is ready to go? Got a great subject line? Defined your objectives? Spent time creating a well targeted opt in email list?

Wait one minute!

Don't send out your message just yet. It's worth your extra time to make sure your message is ready to go. A simple mistake, a typo, could derail your whole campaign.

Here's an Email Checklist That You'll be Really Angry if You Don't Follow:

• Spell Check! It's built into your programs for a reason. A typo looks unprofessional and could even change the meaning of your message.
• Check EVERY single link in your message. One bad link can destroy it's effectiveness.
  
• Get someone else to proofread it. It's hard to see your own mistakes sometimes, especially if you've been staring at the same message for a long time.
• Check the Landing Page. Your email may be perfect, but what if the form on your hot new landing page isn't?
• Create Alt Tags for all images. If the images are turned off in the users email, you can still transmit crucial information with the Alt Tags.

That may not seem like much but you'll be sorry if you don't do these things. You can destroy a campaign really quick with a stupid mistake if you don't check things over carefully. You would be surprised how often I see broken links on email messages. Take it from me, you don't want that to happen!

Define Your Email Objectives

photo by WoodleyWonderworks

So let's talk about defining your Email Marketing Objectives. What do you want to achieve from your email marketing campaign?

You probably want to make more money. You want to build your business. Those are general "wants" but what we want to define are the objectives. Your objectives should be easy to understand and also to measure.

Breakdown of the Most Common Email Marketing Objectives:

Market Research - You can collect data, demographics and the needs of your customers by conducting research through your email marketing lists. You could test the market potential of a new product before you've invested a lot of resources in it.

Brand Awareness - Trying to get people to pay attention to your company, build new relationships or offering your previous contacts something new.

Prospecting - Just like in traditional outside sales, your trying to reach and entice new customers and start the sales process with them.

Cross-Selling and Up-Selling - Existing clients that you may be able to offer additional products and services to.

Customer Management - You've already made the sale now you want to maintain and build a relationship.

Customer Retention - Keep them as a happy, satisfied customer. Maintain their loyalty and offer special rewards to keep them coming back.

Sales Promotions - Limited time special offers for your lists. A special price to entice them to buy now.

You will notice that many of these are interconnected. They also go beyond just a simple promotion. We're talking about using email marketing as a long term strategy, not a one time thing to make the sale. Your email lists can keep providing you value again and again.

Contact Orange Email Marketing for a free email marketing consultation.